Case study

How FYI Prague keeps every client story under control

See how a PR agency uses real-time media monitoring, targeted outreach and clear reporting to manage communication for dozens of clients.

5 min read

The Communication Challenge

With many client stories running at the same time, speed and accuracy are critical. FYI Prague needed a reliable way to follow relevant coverage, react quickly and keep client communication clear.

The team needed to:

  • Monitor Czech and international media in real time
  • Catch important mentions before they spread
  • Manage media lists for different campaigns and topics
  • Prepare reports that clearly show communication impact

The Solution

One workflow for monitoring, outreach and reporting.

Mediaboard gives FYI Prague one connected workflow for daily agency work. The team can keep client communication under control, reduce manual work and move from media insight to action faster.

  • Monitor client topics, campaigns and sensitive issues in real time
  • Manage media lists and press release distribution in one workflow
  • Use AI support for drafts, summaries, sentiment and tagging
  • Turn coverage into clear reports that clients can understand

What FYI Prague uses Mediaboard for

Real-time media monitoring

The team can quickly see what is happening, access transcripts and recordings, and share relevant outputs with clients when they need context.

Crisis alerts within 3 minutes

This helps the agency react quickly in sensitive situations, especially when a client appears in a potentially negative context.

Mediaboard AI Assistant

The team can use AI to save time on repetitive tasks while keeping the final communication aligned with each client’s tone, topic and audience.

Client-ready Reporting

Analytics that speak the language of clients.

For agencies, reporting is not just about collecting mentions. Clients need to understand what communication achieved and why it matters.

Mediaboard helps FYI Prague turn coverage into structured dashboards, sentiment insights, reach data and PR impact metrics. Reports can compare performance across time, campaigns or competitors, making results easier to explain.

What FYI says about Mediaboard

Jan Řezáč

Managing Partner, FYI Prague

“Mediaboard is a comprehensive tool that helps us understand the media landscape effectively in real time. It gives us a constant overview, not only of what’s happening in the public space, but also of topics directly related to our clients.

Speed is absolutely critical in our industry. Clients shouldn’t learn about important media mentions from social media or acquaintances, but from their PR agency, along with a clear strategy for next steps.”

Results & Benefits

Mediaboard helped FYI Prague achieve significant results and unlock a range of benefits.

1

Faster reaction to important stories

FYI Prague can follow relevant media coverage in real time and react quickly when an important client mention appears.

2

Better control over client topics

The team has a clearer view of what is happening across clients, markets and media channels.

3

More precise journalist targeting

Media lists are easier to create, update and use for specific campaigns, topics and audiences.

4

Clearer client reporting

Reports are faster to prepare and easier for clients to understand, with data on coverage, sentiment, reach and impact.

Why Mediaboard

One platform.
Total media control.

Try it free

Without Mediaboard

  • Important client mentions appear too late
  • Reporting takes more manual work
  • Media lists are harder to manage
  • Tools and workflows stay disconnected

With Mediaboard

  • Real-time alerts for client topics and risks
  • Clear dashboards and client-ready reports
  • Targeted media lists for every campaign
  • Monitoring, analytics, AI and outreach in one workflow

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